July 24, 2012
The ebook pricing debate gets heated in the U.K.
by Dustin Kurtz

Gatekeeping is hard work.
Ire about ebook pricing has fallen out of the tubes and into the streets. And one no longer has to be a cartoonishly naive agent of the Department of Justice to end up in the line of fire. Author Steve Mosby reports back from the Theakston Old Peculier Crime Writing Festival in Harrogate, held this past weekend, where a panel discussion on ebooks turned ugly. Mosby was on a panel titled “Wanted for murder: the Ebook” alongside agent Philip Patterson, Patrick Neale, of the beautiful Jaffé and Neale bookshop, VP of the Publisher’s Association Ursula Mackenzie and last and reportedly most vociferous, Stephen Leather, a fellow crime fiction author. Authors Mark Billingham and Laura Lippman were in the audience. Mosby and the awesomely-monikered Leather both have accounts of the panel, as does the blog We Love This Book, and accounts seem to be largely in agreement. Leather writes:
What surprised me was how the audience seemed so set against cheap eBooks. Rather than taking my view that books are best sold at a price that readers find attractive, the general feeling of the audience seemed to be that books were already – as one man said – ‘cheap as chips’ while Norwegians had to pay £40 for one of Jo Nesbo’s books. When I explained that I had sold half a million eBooks last year, most of them for less than a quid, I was surprised to hear a few boos and hisses rather than the applause that I had expected.
And it wasn’t ebooks alone that cost Leather his audience. From We Love This Book:
Leather also somewhat tastelessly joked that ‘e-book pirates’, who share digital copies of books for free, much like music pirates, “are doing my marketing for me” – which prompted an audience member to shout: “tosser!” Titters and cat-calls from Billingham, Lippman and their neighbours invoked an impassioned debate; Lippman, spurred by an audience member who introduced herself as a writer who wrote e-books because she had trodden the publishing circuit with no luck “for three months” before publishing online, earnestly said: “Patience on the writer’s side is not ill-advised.”
We’ve reported on our own battles with piracy before, and as you’d expect from a publisher we’re not always sympathetic with the old “data wants to be free” trope. DRM is a broken system, but Leather’s arguments are essentially selfish and agnostic to the survival of a book culture more generally, one where a book—digital or otherwise—the result of years of labor, should perhaps be valued more than the cup of coffee one could spill on it. That said, this panel sounds like a meeting of the British House of Commons than the usual literary panel. Mosby’s take is the most thoughtful:
Stephen seemed to concentrate on value in purely financial terms, and with his use of words like “punters” and “units” it was occasionally easy to forget we were talking about books at all. I’m sure he doesn’t really think like this, but it came across at times as though his readership was some kind of bovine factory farm that needed to be milked in the most efficient manner possible. At a festival full of passionate readers, the response to that was always going to be chilly. It is a business, of course – but to many writers, readers and publishers, books do mean considerably more than that. Conspicuous by its absence in the discussion was any passion whatsoever for storytelling and reading, even though it was precisely that passion that had brought the audience there in the first place.
Mosby also mentions the most immediately objectionable of Leather’s comments, that being his blithe admission that he often uses multiple online personae—sock puppets, in the parlance—to help promote his own books. You may remember this as the method that cost Lee Seigel his column at The New Republic years ago.
Leather’s general chewy distastefulness aside, I wonder if this sort of crowd reaction isn’t a bellwether. Has awareness about the ebook pricing battleground made its way to a more general reading populace? The self-selected crowd at a literary event with such a title could be called atypical, but with so much reporting on the DoJ lawsuit against Apple and others making its way to front pages, we might have moved beyond that sacred tenet that all book buyers are only concerned with price. Many booksellers reported a surge in vocally conscientious customers after the release of the laughably nefarious Amazon price-checking app. Will we see similar reactions even in the ebook marketplace? Is this the year in which readers come to see their literary pixels of choice as having real production costs? And too, I wonder if the audience for Mosby and Leather’s panel is so very aberrant.
One of the real sea changes of the book industry in the twenty-first century is that everyone really is an author now. Or, to look at it from the other side of that much-discussed “gate” we’re all so busy “keeping”, enough people are writers now, amateur or otherwise, that they themselves are an appreciable market, and not just for books about writing. Is this community entering a progressive phase, in which their motivations are inspired more by something resembling a civic concern, rather than just grasping for E.L James’ brass sex-dungeon ring? Recent letters by self published authors to the DoJ indicate not, but these sorts of reports of hissing Britons might give cause for hope.
Dustin Kurtz is the marketing manager of Melville House, and a former bookseller.
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5 Comments
You finish by suggesting that “hissing Britons might give cause for hope.” But hope for what? Hope that authors might be properly rewarded for their work? Well Stephen Leather reckons he might make £15k over ten years from a short story. Where else are authors making anything at all from a short stories. I’m not arguing that books for a quid is a good thing – I’m pretty convinced its not. But unless publishers stop hoping to maintain the status quo and start actively embracing and shaping the changes that are happening and will continue to happen then that is what we’ll get – the Itunes effect from which their is no return.
Hi Double-B. Thanks for commenting.
First I should just say that I very much enjoy the entire phenomenon of hissing with disapproval. We’ve let that fall by the wayside here in the states and that’s a shame. “I disagree with you, sir! Here is my best impression of a leaky radiator!”
But less flippantly, let me say that you fall into the trap that Mosby indicates, and the one that irked the crowd so. What I, and presumably they, hope, is that not just one author be paid, but that all authors be paid. I’m not celebrating the audience for being reactionaries, but rather in hope that if more people are aware that authors and publishers do put calculable work into books, even of the digital variety, then more people will see the justice in paying something closer to a fair price for them, not only for the sake of one author but for the sake of a literate culture more generally. This demands a certain distance from rapacious Chicago-school thinking about markets, a distance that, more and more, readers (at least of British crime writing) may be willing to travel.
As for Leather’s 15k, that is a projection of constant sales for a single story over the next ten years. Picking at sales numbers from blog posts is a fool’s game, but let’s just call him optimistic.
Steve Mosby is wrong to say that I called readers ‘punters’ and referred to books as ‘units’. I value readers and value books. My views on piracy and pricing are complex and there wasn’t time on the panel to go into my views on any depth. And what do you mean by chewy distastefulness? What does that even mean? You weren’t even there. Steve Mosby also misunderstood my comments on forum postings, Sock puppets was his phrase, not mine.
Hi Stephen, good to hear from you.
Indeed I wasn’t there, and I know how frustrating it can be to have complicated views distilled into simplistic and often incorrect soundbites. I hoped having linked to your own wrap-up of the panel might have helped with that. I think your summary makes clear that even in their more complex forms, I and many readers are likely to disagree very strongly with your views. I appreciate, too, that you were working toward a lively discussion. You certainly seem to have gotten it.
As for your use of jargon like “units”, publishers are as guilty there as anyone, and I’m glad you value readers and books. One could hardly have written as many books as you have without some affection for them, eh?
“Chewy distastefulness” was meant to be a lighthearted–if, I admit, strange– joke about your surname, which I really do like. I don’t know if you were born to it or chose it but it suits your career pretty damned well.
As for sockpuppetry, whether or not the label is used I’m pretty uncomfortable with the practice. If, as you say, your comments were entirely misunderstood then I apologize.
I do maintain, however, that pricing ebooks at a pound or less is the height of short-sightedness, and while you may see yourself as a devil-may-care rebel and pop hero, sticking it to stodgy publishers, the practice not only undervalues your work but also the worth of the book world more generally, including the time and passions of your readership.
Again, thanks for commenting.
The retail price of a book is not what’s important to its economic “worth”. The total amount paid to the author is. If an author can write a book, and sell it for 2.99 on Amazon, and keep 2.00 of that, he’s going to be compensated for his work much more highly than if he sells it for 20.00, and only keeps 3.00 or so. Why? Because the book will sell many times more copies at 2.99 than at 20.00. An author doesn’t judge the economic value of a book by its individual sales price, but by its total net return. Plus, of course, he will get more readers at the lower price, which is of great value in itself, even economically, since it builds a larger base of readers.
It doesn’t have to be any set price of course. There’s a price point that maximizes the total return, and only marketing experiments will determine what that price point is for any given book.