Customer Service
Benoît Duteurtre
Translated by Bruce Benderson
In this devilish satire by one of France's most audacious social commentators, a man gets a state-of-the-art cellphone that, in spite of himself, he falls in love with. It really does seem as if it's going to make his life easier.
Except then he loses it. Luckily, he's a preferred customer, which is supposed to make it easy for him to get a replacement.
And so begins a long, fiendish descent down the rabbit hole known as "customer service." But our hero is determined to stay on the line...to outwit the phone menus...to outwait the hold muzak...to talk to the head of customer service, who wrote to him that all he needed to do was call, and he would be able to get back that time-saving convenience that made his life so much simpler...
PRESS AND REVIEWS
"…the recent financial collapse helps make this novella more relevant than ever. [It] is an entertaining book and yet another example of the great work Melville House is doing in their Contemporary Art of the Novella series."
—Three Percent Link
SEE ALSO













